preventative maintenance
on-site service for scanners
Document scanner maintenance saves you time and money
Integra PaperLESS makes it easy to keep your scanner working like a champ.
Across the Pacific Northwest, Integra Paperless comes to you to service and repair your scanning equipment. Whether you purchased the equipment from Integra or off the interweb, we’re happy to help. We’re an authorized dealer of scanning products and we’ve fixed all brands for decades—over 45 years!
Brands Include:
Integra provides expert document scanner service, preventative maintenance, and a full inventory of parts and supplies for products old and new. And we don’t mess around: quick, professional support for all your hardware needs.
Why a service contract shows your scanner the love it wants and saves you time and money.
Clean as a whistle
Regular Cleaning: Just like an oil change for your car, regular cleaning and preventative maintenance keep the mechanics of your scanning equipment in tip top shape. While on contract, your scanner receives an annual visit from one of our Certified Hardware Technicians to complete a FULL cleaning and perform preventative maintenance. Similar to the benefits of an oil change, cleaning your scanner on a schedule will extend the life of your beloved scanner.
Insurance policy
Insurance Policy: an Integra Service contract serves as an insurance policy for anything that breaks during the normal use of the machine. If a motherboards goes bad, Integra replaces it FREE of charge. If a drive malfunctions, Integra replaces it FREE of charge. If a sensor goes out, Integra replaces it FREE of charge. And if someone tries to run a pizza through it, uh… we might have to talk about that one. An Integra Service Contract is the insurance you need when an expensive part goes bad.
Somebody else's problemo
Designated support: When a scanner goes wonky, one of three things happen; (1) escalate to IT, (2) escalate to Management, or (3) try to fix it in-house. If there isn’t designated scanner support, employees often skip IT and Management, taking it upon themselves to attempt repair—not the ideal situation with scanning hardware that costs more than some cars. With an Integra hardware Service Contract, keeping a scanner running can be someone else’s problem—our problem. We put our phone number on the side of the scanner. Call it for fast repair done right!
Get back up pronto!
Minimize Downtime: When office equipment breaks down, it never gets resolved fast enough. If only someone was staffed to specifically resolve issues with scanning equipment and had the experience to do it quickly. With a hardware Service Contract, there is someone on staff to get you back up and running fast: Integra PaperLESS.
Who loves a flat rate? (everyone)
Flat Rate: Nobody likes to be blindsided by an unexpected expense and it’s impossible to predict when hardware will need service. A hardware service contract provides a flat rate that is easy to add into your budget. No more surprise expenses or last-minute shuffling to accommodate unpredictable repairs.